Software Problem: Spyware, Antivirus, Malware Clean up
Are you a new laptop user and are having trouble setting up your laptop’s software? Do you have an older laptop that has succumbed to a virus or Spyware?
Dr. Laptop’s technicians are on hand to provide any number of software services to suit your individual needs. Our full software services include:
- Data retrieval and backup
- Virus and Spyware removal
- Software installation
- Device (printer, camera, etc.) installation
- Wireless network setup
- Laptop tuneup
- Operating system upgrades
- Laptop set up
- RAM upgrades
Software Technicians Trained in All Models
Dr. Laptop’s technicians have a combined 25 repairing laptops, cell phones, gaming systems, and PDAs, and are prepared to help repair your specific laptop brand’s software.
Have a Compaq LTE that needs a systems update? Are you a Macbook Pro user who wants help backing up their data? No worries: Dr. Laptop services all major laptop brands and models. Using only the best parts and software programs directly from the manufacturer, our technicians are prepared to provide you with software repairs and services quickly and efficiently.
Those in the area are welcome to stop by Dr. Laptop’s Dallas repair center for same-day software repairs. Nationwide customers can use Dr. Laptop’s secure, convenient mail-in service. Overnight shipping is available for nationwide customers.
Dr. Laptop’s comprehensive software services are an economical way to get more life out of your computer. You don’t need to buy a new laptop – Dr. Laptop can diagnose, repair, and fix common software problems.
Our Customer Service Promise
- 30-day warranty on parts and labor
- Technicians with 25 years of industry experience
- Same-day repair services (Buckhead, Dallas, Frisco, and Houston residents) and 1-3 day service for national customers
- Repair order numbers so you can check the status of your repair online
Virus and Spyware Removal
Viruses and spyware are two common reasons your computer may start acting up. If your laptop is operating slowly, has lots of pop-ups or error messages, won’t connect to the Internet, freezes and shuts off for no reason, it may be infected. Dr. Laptop’s technicians can scan your computer for viruses and spyware – even those that are hard to detect – and remove them to get your laptop up and running again.
Computer Set Up / Operating System Set Up
Dr. Laptop’s set up services take the hassle out of setting up a new notebook and operating system. And, once your laptop is up and running, our experienced technicians can also help install software and external devices (printers, cameras, and other devices) on new computers. We test your computer and make sure it’s functioning properly before handing it back to you.
Laptop Tune Up
A laptop tune up provides regular maintenance for your laptop as it ages. Our technicians perform a complete set of diagnostic tests on your laptop, including: system updates, testing hardware and software function, removing unwanted programs and trialware, Windows updates, and hard drive clean up. Laptop tune ups improve your computer’s speed and efficiency.
Software Install / Set Up
Need help installing new software? Dr. Laptop can install any type of software – from game and movie software, to tax and accounting software, to the software that came with your new printer. Instead of dealing with the software yourself, call on the doctor!
Wireless Network Set UP
WiFi is a convenient option for laptop users, allowing them to connect to the internet at any location with a wireless network. Dr. Laptop’s technicians can help set up your computer for WiFi capability – including installing software for wireless routers, installing drivers for wireless networks, setting up VPN and other networks on your computer, configuring internet settings, fixing any internet connection problems, and installing wireless adaptors for computers that aren’t currently WiFi capable.
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